Refund Policy

Getresumed is currently operating in Early Access Beta. During this phase, the platform is offered free of charge and no payments are collected. This Refund Policy outlines our approach to refunds during beta and establishes the framework that will apply to any future premium services.

Important legal disclaimer: The platform provides AI-generated informational insights only and does not guarantee employment outcomes, interviews, or hiring success.

Getresumed provides AI-generated digital services including ATS resume analysis, recruiter simulation, LinkedIn optimization, and resume recommendations. All outputs are generated in real time by artificial intelligence models and delivered instantly to your account. Because these are digital services with immediate delivery, they cannot be returned or exchanged in the traditional sense.

During the Early Access Beta period, Getresumed is completely free. No credit cards, payment methods, or billing information are required to use the platform.

Daily usage limits apply per account (e.g., ATS analyses, recruiter simulations, LinkedIn optimizations) and reset every 24 hours. These limits exist to ensure fair access during beta and to help us manage infrastructure costs while we iterate on the product.

If and when paid subscriptions are introduced, they may include features such as:

• Unlimited ATS analyses and resume uploads
• Advanced recruiter simulation with deeper insights
• Downloadable PDF reports of your analyses
• Enhanced AI insights and priority processing

We will provide advance notice before any paid plans launch, including updated terms and pricing. Users on beta will be given the opportunity to transition or continue under applicable free tiers if offered.

Due to the digital, immediate, and AI-generated nature of our services, future subscription payments may generally be non-refundable once a billing period has begun and services have been accessed. This is consistent with standard practices for digital SaaS products where value is delivered instantly and cannot be returned.

However, we will honor all refunds required by applicable consumer protection laws in your jurisdiction. If you believe you are entitled to a refund under local law, please contact us using the information below.

Getresumed does not and cannot guarantee any specific outcome from using our platform. Specifically:

• We do not guarantee job interviews.
• We do not guarantee offers of employment.
• We do not guarantee recruiter or hiring manager responses.
• AI-generated outputs may contain inaccuracies, omissions, or outdated information.

All scores, suggestions, and simulations are informational tools designed to help you improve your resume. They are not predictions of hiring success and should not be relied upon as such.

You are solely responsible for reviewing and verifying all AI-generated recommendations before applying them to your resume, LinkedIn profile, or job applications. You must independently confirm facts, dates, skills, and qualifications. Getresumed is not responsible for any consequences arising from the use of unverified AI-generated content.

If you believe you have been charged in error — such as duplicate charges, accidental subscriptions, or billing discrepancies — please contact our customer support team promptly. We will review billing error claims on a case-by-case basis and, if verified, will issue appropriate refunds or credits at our discretion.

To help us investigate quickly, please include your account email, transaction date, and any relevant receipts or screenshots in your support request.

Questions about this Refund Policy or billing issues? Reach out to us at: support@getresumed.co

We aim to respond to all refund and billing inquiries within 3–5 business days. For general product questions or beta feedback, you can also use the in-app feedback form available on every page.