Refund Policy

Getresumed is a paid digital-download product. Generating and previewing your resume is free. Please review your generated resume carefully in the preview before paying to unlock downloads.

Once PDF/DOCX files (and, where applicable, the cover letter) are unlocked or downloaded, the purchase is non-refundable, except in the specific cases described below.

Refunds are available in the following cases:

• Duplicate payment for the same order.
• Wrong amount charged.
• Payment was deducted but the download was not unlocked in your account.
• Generated files were not delivered due to a technical issue we are unable to fix within 24–48 hours.
• Resume + Cover Letter package was purchased but the cover letter was not delivered.

Refunds are not normally available when:

• You previewed the resume, paid, and successfully unlocked or downloaded the files.
• You changed your mind after payment.
• You expected a guaranteed job or interview from using the service.
• You uploaded wrong or incomplete information.
• You want additional rewrites beyond the allowed free generation limit.

If your download fails due to internet, browser, or device issues, you can re-download your files from your dashboard at any time. A temporary network issue is not treated as non-delivery if the files are available in your account.

Getresumed helps you build an ATS-friendly, job-targeted resume. We do not and cannot guarantee interviews, job offers, or any specific hiring outcome. AI-generated content may contain inaccuracies — please review your resume before payment and before sending it to employers.

For payment or download issues, please reach out through the Contact page with your registered email and order reference. You can also email us at support@getresumed.co.

We aim to respond to refund and billing inquiries within 3–5 business days.